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how to address same field twice on one form in HealthScan report

Nikita35
Kilo Guru

We have a health scan report of client instance and we need to address below situations:

1. same field twice on one form

2. Too many fields on one form

How should we resolve these scenarios considering best practices?

7 REPLIES 7

Remove all the field instances except one per form.  To do otherwise is a data integrity issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749081

Ntera1
Tera Contributor

Hi Nikita,

 

Did you get the solution to these 2 points. Have the same problem. I need to identify the duplicated fields as well as forms with too many fields on them. I am not sure how to go about identifying these. I am also working on a health scan report.

 

Regards,

 

Ntembeko

indu19
Giga Expert

Hi,

 

Please see if this helps

 

https://community.servicenow.com/community?id=community_question&sys_id=eab987e5db5cdbc01dcaf3231f961993

 

For both these scenario's we will have to check the sys_ui_element table 

 

Thanks,

Indumathi