How to allow user to download published report to excel?

Nisar2
Mega Guru

I've a report that is published. The link of that report will be shared with multiple users. When they access the link, i.e.

 

https://<sitename>.service-now.com/sys_report_display.do?sysparm_report_id=xxxxxxxxxxxxxxxxxx

 

They will see something like the below:

Nisar2_0-1702447614613.png

 

This only has the "Print" option. Is there a way to have the "Export" option as well?

5 REPLIES 5

Siddhesh Wani1
Tera Guru

Hi, 
If you share the link with users then they are not able to download it in the Excel format.
If the user have the access to the instance then just add them in the shared list of the Report, then they are able to export the report in the excel or any other format they want. Or else you can schedule the report and add the user with whom you want to share that report and share the direct excel via mail. 


Mark it as helpful and solution proposed if it serves your purpose.


@Siddhesh Wani1 wrote:

Hi, 
If you share the link with users then they are not able to download it in the Excel format.
If the user have the access to the instance then just add them in the shared list of the Report, then they are able to export the report in the excel or any other format they want. Or else you can schedule the report and add the user with whom you want to share that report and share the direct excel via mail. 

If the user have the access to the instance then just add them in the shared list of the Report, then they are able to export the report in the excel or any other format they want


It's already shared to a group via the option as shown below. The question is from where they will see the export option on the instance?

 

Nisar2_0-1702453211841.png

 

Siddhesh Wani1
Tera Guru

If they are able to see the report on the instance then they will able to see the options given below 

SiddheshWani1_0-1702453585504.png

From the Export they will able to get Excel

You mean after adding it to the Dashboard?