How to allow user to download published report to excel?
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12-12-2023 10:07 PM
I've a report that is published. The link of that report will be shared with multiple users. When they access the link, i.e.
https://<sitename>.service-now.com/sys_report_display.do?sysparm_report_id=xxxxxxxxxxxxxxxxxx
They will see something like the below:
This only has the "Print" option. Is there a way to have the "Export" option as well?
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12-12-2023 10:29 PM
Hi,
If you share the link with users then they are not able to download it in the Excel format.
If the user have the access to the instance then just add them in the shared list of the Report, then they are able to export the report in the excel or any other format they want. Or else you can schedule the report and add the user with whom you want to share that report and share the direct excel via mail.
Mark it as helpful and solution proposed if it serves your purpose.
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12-12-2023 11:40 PM
@Siddhesh Wani1 wrote:Hi,
If you share the link with users then they are not able to download it in the Excel format.
If the user have the access to the instance then just add them in the shared list of the Report, then they are able to export the report in the excel or any other format they want. Or else you can schedule the report and add the user with whom you want to share that report and share the direct excel via mail.
If the user have the access to the instance then just add them in the shared list of the Report, then they are able to export the report in the excel or any other format they want
It's already shared to a group via the option as shown below. The question is from where they will see the export option on the instance?
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12-12-2023 11:47 PM
If they are able to see the report on the instance then they will able to see the options given below
From the Export they will able to get Excel
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12-13-2023 02:37 AM
You mean after adding it to the Dashboard?