How to apply UI policy to multiple tables/ templates

[Sanket Pawar]

Hi All,

I have created a UI policy on kb_knowledge table, where certain fields are visible on a condition, which is working fine.

but the question is, this UI policy is getting applied to only a standard template of a knowledge article, and it is not getting applied to other knowledge  templates.

is there any way to apply the same UI policy to all the templates?

[Mark Roethof]

Hi there,

If those others are on other tables which are extended, that you could check the Inherit field. If those others are on other tables which are not extended... additional UI Policies needed 😞

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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