How to attach an onSubmit script to work_notes/comments fields in Incident?

[rs111]

I can create an onSubmit client script for the Incident view, and it runs if I click "Update" in the top right.

However, it does not run if I use "Post" which is right next to the work_notes and/or comments field in the incident 'feed' section.

How do I connect to this Post button so I can also run my script if that is clicked instead of Update?

[rs111]

Thanks for the suggestion about a business rule, but I need to do this on the client side, so I can't use a business rule (or ajax to one to get the value).

[Abhinay Erra]

Can you let me know the use case here? I will see what I can do

[rs111]

Sure -- thanks!

I have some sensitive data that would be entered in this field, and I need to transform it to remove anything that is deemed sensitive (think SSNs) on the client side _before_ it is sent to the server at all. Our user's for risk/compliance reasons won't allow this processing to be done server side as they need to ensure it never goes to ServiceNow's infrastructure.

[ramireddy]

Hi Ryan,

Sorry, after posting the reply, i tried it without success. So, i deleted

the post immediately. Though conceptually it looked Ok for me, event was

not firing. Possibly activity stream form is a helper form.

Thanks

Ram

[rs111]

Any thoughts based on the use case I posted?