How to auto assign particular assignment group in RITM once end user submit catalog form

Srinivasu2
Tera Contributor

Hi Community,

 

How to auto assign particular assignment group in RITM once end user submits catalog form with out using "setvalues activity" after begin in Workflow.

 

 

Regards,

Srinivasu 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Srinivasu2 

you can use different approach for this

1) workflow run script

2) assignment rule

3) before insert business rule

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Srinivasu2 

you can use different approach for this

1) workflow run script

2) assignment rule

3) before insert business rule

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader