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09-22-2023 03:25 AM
Hi Community,
How to auto assign particular assignment group in RITM once end user submits catalog form with out using "setvalues activity" after begin in Workflow.
Regards,
Srinivasu
Solved! Go to Solution.
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09-22-2023 03:48 AM
you can use different approach for this
1) workflow run script
2) assignment rule
3) before insert business rule
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-22-2023 03:48 AM
you can use different approach for this
1) workflow run script
2) assignment rule
3) before insert business rule
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader