How to auto-populate date field on record producer

[JordanDR]

Hi Community,

We are creating a record producer on our Service Portal for hardware return in the office. The form is pretty straightforward and has been easy to make. One of the questions is the date of hardware return. Currently, it requires the user to click into the menu and choose the date. Is there any way to make it so that the date field auto-fills to the current date?

It is a small thing but I want to keep the number of user actions on this form to a minimum!

Thank you!

[Logan Poynter]

Hello name,

You can set a default value for the variable.

Use gs.getDateTimeNow(); if it's Date/Time

Use gs.getDateNow(); if it's Date

Please mark my answer as correct/helpful if it has helped you.

Thanks,
Logan
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LinkedIn

[Hitoshi Ozawa]

Hi Jordan

From the screenshot, the field is of type Date. To set the default date to today, I usually set it to "now".

Execution result.

[Aman Kumar S]

Hey, Just use this in default value of the variable javascript: new GlideDate();

[Hitoshi Ozawa]

My bad.

now is just a shorthand for gs.now(). This, however, would return date in UTC.

To get the date in user's timezone, use the following:

javascript: (new GlideDate()).getDisplayValue()

Timezone problem becomes apparent if the type is set to Date/Time.

Setting the default to "javascript: new GlideDateTime()" would result in the wrong time because ServiceNow's internal timezone is UTC.

Execution result:

case 1: using just "new GlideDateTime()". The time is in UTC.

case 2: using "(new GlideDateTime()).getDisplayValue(). Time is in end-user's timezone.

Likewise, it's is necessary to use (new GlideDate()).getDisplayValue() to get the correct date in end-user's timezone.