How to auto populate / get variables from Catalog item to Catalog task

[abdullahkhan852]

Hello @Mark Roethof @Ankur Bawiskar @Ravi Gaurav @Lola B 
This is a requirement for service catalog
I want to Auto populate the task form based on the data that user has filled in the request from.
Above mentioned is the request form .
And here below this is how a Cat Task from should look

How can i achieve this?
The data that has filled in request from should be auto populated in the task 
and there are some more fields to be added
How can i achieve this ?
Its a urgent requirement!!!

[Ravi Gaurav]

Hi @abdullahkhan852 

You can create a Record producer directly on Task table.

Or 
You can create a Business Rule that triggers when a Catalog Task is created. This Business Rule will pull data from the Request Item (RITM) and populate the corresponding Catalog Task fields.

(function executeRule(current, previous /*null when async*/) {
var ritm = new GlideRecord('sc_req_item');
ritm.get(current.request_item); // Getting the RITM associated with the task

if (ritm.isValidRecord()) {
// Example of copying data from RITM variables to task fields
current.short_description = ritm.variables.short_description;
current.description = ritm.variables.description;

// Add more mappings for custom fields and additional variables
current.u_custom_field = ritm.variables.u_custom_variable; // Example for custom field
}
})(current, previous);

[sunilsargam]

Hi @abdullahkhan852 ,

This requirement can be achieved by 2 ways.

1. you create record producer on same table with required fields.

OR

2. Create a script on submit of your request, which will eventually take the values submitted and will populate in task table. (Workflow / flow / BR ).