How to auto populate "Assign to" field present on the task record
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ā02-02-2024 09:41 AM
Need to auto populate the "Assign to" field present on the task record to the person who approved the ticket. Do es anyone have any ideas on how to do it?

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ā02-06-2024 08:59 AM
@sola2 Here are the steps, which you need to follow.
Step 1: Scroll to the bottom and select Show related fields
Step2: Select Approval for >> Task Fields
Step3: Select Task type
Please mark the answer correct if it addresses your issue.
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ā02-07-2024 11:48 AM
Thank you! I have created the business rule as instructed but the task is not been assigned. This is for a custom sctask so I wonder if there might be something affecting it.

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ā02-07-2024 04:52 PM
@sola2 Ideally, this should work regardless of the fact if it is for a custom sctask. Could you please share a snapshot of your business rule here.
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ā02-08-2024 09:51 AM
I added an extra condition for it to work only when the catalog task item is the specified one but I tested it with and without it and still not working.