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How to automate File Attachment from MID Server to ServiceNow Incident?

PrinceK78263780
Kilo Contributor

Scenario:

  • There are approximately 2 lakh (200,000+) files stored on the MID Server.

  • Each file needs to be automatically attached to its respective Incident record in ServiceNow.

  • The file types vary — .msg, .png, .jpeg, .csv, .xml, .pdf, etc.

  • The file name follows a convention such as:
    INC12345_SampleFile.pdf
    where INC12345 represents the Incident Number.

Is it possible to achieve?

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