How to automate File Attachment from MID Server to ServiceNow Incident?
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yesterday
Scenario:
There are approximately 2 lakh (200,000+) files stored on the MID Server.
Each file needs to be automatically attached to its respective Incident record in ServiceNow.
The file types vary — .msg, .png, .jpeg, .csv, .xml, .pdf, etc.
The file name follows a convention such as:
INC12345_SampleFile.pdf
where INC12345 represents the Incident Number.
Is it possible to achieve?
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