New to SNOW developer- unable to see ITIL view in my instance
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Wednesday
Hi
Can some pls help I have the instance open but I do not see standard SNOW banner. ALL- Favourite History on top. How do I get it?
As when I clicked the app engine studio it is showing page with 'Hi Creator"
I wanted to practice creating user, roles .
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yesterday
Hi @PrasadS88105297 ,
If your instance opens with “Hi Creator” and you don’t see the All | Favorites | History banner, you’ve been redirected to App Engine Studio (AES) — not the main ServiceNow platform UI.
To switch back to the full interface:
Go directly to:
https://<your-instance>.service-now.com/nav_to.do
You can also disable the redirect under System Properties → App Engine Studio Properties by turning off
“Redirect new developers to App Engine Studio.”
More details here:
🔗 New dev instance automatically opens App Engine Studio and I want to open the main interface
🔗 PDI instance redirecting to App Engine Studio
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.