Automation of the forms CONT.This script is used for workflow purpose. In this case the same asset that is the Affected asset is going to be fixed and shipped back out as the Replacement asset. We do not want the equipment administrator to be able to ship the asset back to its original location and then receive it afterwards. This would cause havoc on the record in CMDB so we simply do not allow it to happen.
Client Script: BCF RMA disable aff asset onchange
CS5**Script Code**
//Script created by Jeff Bloyer
//Apr 16 2007
//This script checks the Replacement Asset to the Affected asset. If the asset is the same then it removes the receive date and receive by fields. This is done because if the assets are the same then the asset should be been received before it was fixed. This is also used to disable the automation so that the asset can not be moved back into the to be repaired location after it has been shipped back as the replacement.
function onChange(control, oldValue, newValue) {
//variables that check the users roles
var isAdmin = g_user.hasRole('admin');
//variables that get control of the field then get the values
var gcAffAsset = g_form.getControl('location');
var vAffAsset = g_form.getValue('u_affected_asset');
//checks to see if values are equil and not administrator.
if (newValue == vAffAsset && isAdmin == false) {
//makes the specified field not visible to the users
g_form.setVisible('u_receive_date', false);
g_form.setVisible('u_received_by', false);
}
}
This script is used for work flow also. This script will remove all the fields on the form till the user fills in the RMA from location. Once location if filled in you are then able to select an Affected asset. This is important because if you look at the Affected asset reference field dictionary you will see that we are dependent on the RMA from location field. So making the user pick a location first is Key! This script also has a little secret. It clears the field data if the user changes the affected asset. If the user changes the affected asset the entire process needs to start over. The equipment admins are the only ones that have the access to make that change so it should not happen unless the situation is highly unusual
Client Script: BCF RMA disable all till Location
CS6**Script Code**
//Script created by Jeff Bloyer
//Apr 16 2007
// This script hides the fields that should not be filled in unless a location is filled in first so that the affected asset field knows where the asset is coming from.
function onChange(control, oldValue, newValue) {
//variables that check the users roles
var isAdmin = g_user.hasRole('admin');
//variables that get control and then retrieve the values of the fields
var gcLocation = g_form.getControl('u_rma_location');
var vLocation = g_form.getValue('u_rma_location');
if (vLocation == "" && isAdmin == false) {
//test alert used for testing purposes.
//This is disabled when not testing.
//alert ('step 1');
//removes the affected asset information and
// clears it because the location has changed
g_form.setValue('u_affected_asset', "");
g_form.setValue('u_affected_asset.location', "");
g_form.setValue('u_affected_asset.install_status', "");
g_form.setValue('u_affected_asset.location', "");
g_form.setValue('u_affected_asset.name', "");
g_form.setValue('u_affected_asset.operational_status', "");
g_form.setValue('u_affected_asset.u_in_rma_process', "");
g_form.setValue('u_need_replacement', "");
//disables the fields so that you can not set the wrong asset
g_form.setVisible('u_affected_asset', false);
g_form.setVisible('u_affected_asset.location', false);
g_form.setVisible('u_affected_asset.install_status', false);
g_form.setVisible('u_affected_asset.name', false);
g_form.setVisible('u_affected_asset.operational_status', false);
g_form.setVisible('u_need_replacement', false);
} if (vLocation != "" && vLocation == oldValue && isAdmin == false) {
//test alert used for testing purposes.
//This is disabled when not testing.
//alert ('step 2');
//re-enables the fields
g_form.setVisible('u_affected_asset', true);
g_form.setVisible('u_affected_asset.location', true);
g_form.setVisible('u_affected_asset.install_status', true);
g_form.setVisible('u_affected_asset.name', true);
g_form.setVisible('u_affected_asset.operational_status', true);
g_form.setVisible('u_need_replacement', true);
} if (vLocation != "" && vLocation != oldValue && isAdmin == false) {
//test alert used for testing purposes.
//This is disabled when not testing.
//alert ('step 3');
//removes the affected asset information and
//clears it because the location has changed
g_form.setValue('u_affected_asset', "");
g_form.setValue('u_affected_asset.location', "");
g_form.setValue('u_affected_asset.install_status', "");
g_form.setValue('u_affected_asset.location', "");
g_form.setValue('u_affected_asset.name', "");
g_form.setValue('u_affected_asset.operational_status', "");
g_form.setValue('u_affected_asset.u_in_rma_process', "");
g_form.setValue('u_need_replacement', "");
//re-enables the fields
g_form.setVisible('u_affected_asset', true);
g_form.setVisible('u_affected_asset.location', true);
g_form.setVisible('u_affected_asset.install_status', true);
g_form.setVisible('u_affected_asset.name', true);
g_form.setVisible('u_affected_asset.operational_status', true);
g_form.setVisible('u_need_replacement', true);
return;
}
}
This is yet another work flow script. This script while only used in one situation is it vitally important. This script forces the user to save the RMA before they can process a replacement if they are creating an RMA from the RMA table. If they are creating the RMA from the incident form this script is not used. The equipment admin are the only people that have the ability to issue and RMA without an incident associated to it so this script will not be used much but it sure will save some headaches.
Client Script: BCF RMA disabled rep asset onload
CS7**Script Code**
//Script created by Jeff Bloyer
//Apr 16 2007
//This script checks to see if affected asset has been filled in and if needs replacement is no. If either is true it removes the specified fields so that they can not be filled in till the proper information is filled out and saved.
function onLoad() {
//variables that check the users roles
var isAdmin = g_user.hasRole('admin');
//variables get control of the field and then store the value
var gcOrigLoc = g_form.getControl('u_original_location');
var vOrigLoc = g_form.getValue('u_original_location');
var gcNeedRep = g_form.getControl('u_need_replacement');
var vNeedRep = g_form.getValue('u_need_replacement');
//checks to see if the original location field is empty and user is not admin
if (vOrigLoc == "" && isAdmin == false) {
//test alert used for testing. If not testing this is disabled
//alert ("testing a script part 1")
//removes the specified fields from the form
g_form.setVisible('u_replacement_asset', false);
g_form.setVisible('u_replacement_asset.location', false);
g_form.setVisible('u_replacement_asset.install_status', false);
g_form.setVisible('u_replacement_asset.name', false);
g_form.setVisible('u_rma_ship_date', false);
g_form.setVisible('u_shipping_method', false);
g_form.setVisible('u_tracking_number', false);
g_form.setVisible('u_receive_date', false);
g_form.setVisible('u_received_by', false);
//checks to see if needs replacement is no and if user is admin
} if (vNeedRep == "2" && isAdmin == false) {
//test alert used for testing. If not testing this is disabled.
//alert ("testing a script part 2")
//removes the specified fields from the form
g_form.setVisible('u_replacement_asset', false);
g_form.setVisible('u_replacement_asset.location', false);
g_form.setVisible('u_replacement_asset.install_status', false);
g_form.setVisible('u_replacement_asset.name', false);
g_form.setVisible('u_rma_ship_date', false);
g_form.setVisible('u_shipping_method', false);
g_form.setVisible('u_tracking_number', false);
g_form.setVisible('u_replacement_asset_text', false);
//checks to see if needs replacement is yes and origional location is filled in.
} if (vNeedRep != "2" && vOrigLoc != "") {
//test alert used for testing. If not testing this is disabled
//alert ("testing a script part 3")
//un-hides the specified fields
g_form.setVisible('u_replacement_asset_text', false);
}
}
