How to calculate the risk automatically in Change Request?

[ktjstn]

How to calculate the Risk automatically in Change Request without the need of clicking this one?

[Jaspal Singh · Accepted solution]

Hi Kate,

That is how it functioins OOB for Risk Calculation. When you say you need Risk to be calculated without click you need to call the function (Script include that is called when button is clicked) via Client Script or Business Rule.

Follow below links so as to calculate the Risk value as per your requirement.

Calculate Risk via Business Rule - When record is inserted/updated

Calculate Risk via Client script - When changes made to field or when form is loaded

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[ktjstn]

Hi Jaspal,

The link you gave for Calculating Risk via Script include is leading me to 

Calling a script include from a client script thread.

[Jaspal Singh]

That is correct Kate. I guess I phrased my sentence incorrectly instead of Calculate risk it should have been Calulate value via script include.

Whole point is the Script include that is being called via UI Action (when Calculate risk is clicked) needs to called somehow in order to calculate Risk value & the options are Calling the Script include via Client Script or via Business Rules.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[ktjstn]

Thanks Jaspal