Attachment widget for service portal

meghashree · ‎02-22-2019

Hi,

I am facing issue with attachment ui macro in serviceportal for catalog item. I have variable with type macro with label which is attachment icon. In service portal this is not supporting. Can anyone help me with the widget creation for attachment.

UI macro code as below

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

${gs.getMessage('Click')}
<a onclick="saveCatAttachment(gel('sysparm_item_guid').value, 'sc_cart_item')">
<img title="Attachments..." height="16" src="images/icons/attachment.gifx" border="0" width="16"/></a>

${gs.getMessage('to add attachment to this request.')}

</j:jelly>

Your help is much appreciated.

Thanks & Regards,

Meghashree Raikar

Narendra Kota · ‎02-25-2019

Hi,

Download the update set from https://serviceportal.io/downloads/require-attachments/. and commit it.

Add the variable set in the catalog item.

Mark my answer as correct or helpful if it helped.

SN Emy · ‎07-05-2019

Did you find a solution for this?

Thanks.

Jaspal Singh · ‎07-05-2019

Hi,

There is an update set readily available for getting the required functionality in place. Look for thread & download & commit necessary update set.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.