how to call survey page from ui action button..

[Abhi95]

how to call survey page from ui action button..?

[brett_karl]

Navigate to your survey - /nav_to.do?uri=asmt_metric_type.do?sys_id=502a2c44d7211100158ba6859e6103a3%26sysparm_view=survey

Click on the "View Survey URL" Link

After you have this, you can use the action.setRedirectURL call in ServiceNow.

Example (Takes you to the OOB Service Desk Satisfaction Survey):

action.setRedirectURL('/nav_to.do?uri=assessment_take2.do%3Fsysparm_assessable_type=502a2c44d7211100158ba6859e6103a3');

Please let me know if you have any more questions.

[servicenowforyo]

Hi Brett,

I have one query related to Surveys. Hope you can provide some help.

issue - trigger ID is blank for about random 30-35 records

a) our Surveys are running on "asmt_assessment_instance" table and not on respective tables like INC / req_item

b) only trigger condition is specified for Incident & requested table with probability of 25 %.

c) no customization done OOB

d) issue is - for last one month there are about 30-35 records for which trigger ID is blank.

what can be the reasons why the issue is occurring or any steps to re produce.

thanks

piyush