How to cancel events created via eventQueue?

Nisar2
Mega Guru

‎08-09-2024 05:36 AM

I've about 50k events that are stuck in "Ready" state but not progressing. I'm thinking of cancelling them so that future events can be processed.

 

After searching on the topic, I found that that job responsible for processing events is "events process 0" and I can see 3 of them (2 children, 1 parent).

 

The child jobs appear to be running every now and then but the parent job is also stuck at "Ready" state. As per suggestions, I also updated the "Next Run" to future date (5-10 mins from current time) and once that time has passed, it seems to have had no effect on the parent job.

Nisar2_0-1723206964689.png

 

So I was wondering what would be the recommended way of cancelling events in bulk? I don't assume doing it via script is a good practice?

 

Is there an out of the box way of cancelling those queued events?

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Satishkumar B
Giga Sage
Giga Sage

‎08-09-2024 05:44 AM

@Nisar2 Check if this helps you:
https://www.servicenow.com/community/developer-forum/delete-scheduled-events/m-p/1985469

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