how to change attachenmet label and add some Notes next to it in service portal
Hello 1307,
changing this the "Add attachments" would require DOM manipulation operations what is consider as a bad practice. Instead you can create new variable "Attachment" type and add to it some help text and instructions (and hide the "Add attachments" button checking in the "Portal setting" tab the "Hide attachment" option). Also adventage of this approach is that you can make this variable mandatory, so user must add attachment to request. Below example done quickly:
No need to change label. if you create Variable of type 'Attachment' it will give option to add 'Label' please try ? see below once
