How to change Choice "order" in reference field
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01-06-2023 09:25 AM - edited 01-06-2023 09:39 AM
Hi Team,
I have a list of choices in reference field, i used reference qualifier to show those choices in the Field. Now, there is an "Other" option which i need to show that as a last choice. I dont know how to do that. Can someone help me with that please? thanks.
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01-06-2023 01:52 PM
Hi @Naveenkumar Sat ,
To set the choices in order, go to "System definitions --> Choice list" and search the choices that you have. For better perspective, I have shown example below for task table / priority element (field), where you can see sequence all to the left.
Arrange your sequence from smallest number to largest number to edit the sequence in choice selection field.
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Best regards
Anders
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Best regards
Anders
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01-06-2023 02:15 PM
Hi @Naveenkumar Sat ,
Please follow the steps as per the instructions in the link and you should be able to achieve what you are looking for - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725720.
Please mark helpful/Like, if the solution is in line with your expectation.
Regards,
Gagan k