How to Change Date/Time picker in Service Portal to display the time field differently.

[ChanchalG]

Hi,

i have a requirement where we want to Change Date/Time picker in Service Portal to display the time field without having to select the clock icon same as dictionary field Date/time. Is there any way to change it?

Portal Data/time picker:-

dictionary field Date/time Picker in workspace :-

Thanks,
Chanchal

[M Iftikhar]

Hi @ChanchalG,

You can achieve this customization by modifying the Date/Time picker in the Service Portal to display the time field alongside the date - without needing to click the clock icon.

Refer to this KB article from ServiceNow support:

How to customize the Date Picker to show the Date and Time side-by-side - Support and Troubleshootin...

The article explains how to use the sideBySide configuration from the Bootstrap 3 DateTime Picker to customize the widget. Although this is not supported out-of-the-box in the Service Portal, you can implement this behavior by modifying the widget or using a custom directive that enables this layout.

If my response helped, please mark it as the accepted solution so others can benefit as well.

[ChanchalG]

I am not able to understand this knowledge article.