How to change " Subject " in Email Notifications.
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01-29-2024 11:54 PM
Same content in "Subject" field for all (automatic) end user notifications.
If the content of "Title" is empty, the default value of "Name" fields is used.
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01-30-2024 12:07 AM
@Hemanth Naidu , can you please elaborate what you want to achieve
Regards,
Shyamkumar
Regards,
Shyamkumar
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01-30-2024 12:16 AM
Hello Hemanth,
You can use email scripts
Name of script: title
var gr = new GlideRecord("sc_req_item");
gr.addQuery("sys_id", current.sys_id);
gr.query();
while(gr.next()) {
if(gr.title=='')
{
template.print(gr.name);
}
}
then call this script
Thanks
Jagadish
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01-30-2024 02:47 AM
If the content of "Title" is empty,
What field you are referring here?
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Dr. Atul G. - Learn N Grow Together
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