how to change redirection URL in related search results

SM123
Tera Expert

Hi All,

We have Related search result in the incident form upon selecting the URL it will redirect us to the OOB catalog item view , but we are trying to redirect the URL to ESC. Could you please help me configure this.

malika123_0-1753814341736.png

 

Thank You

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@SM123 

check this link

How to enable Recent searches on custom portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Stanislav Hitov
Tera Contributor

Hello SM123, 

Did you find a solution for your request ? I have the same request and I am trying to find out how this can be implemented.