How to Change Scope in Employee Center (Washington DC)

tiguin2798
Tera Guru

‎04-30-2024 02:41 PM

I am attempting to add a report to our Employee Center. However, when I try to edit in page designer it gives me the following error.

tiguin2798_1-1714513264390.png


I attempted to change the scope both for the portal and the page, but it looks like it's locked down. Is there an ACL that controls this? I am still pretty new to ServiceNow.

 

tiguin2798_0-1714513261126.png

 

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Neeraj Modi
Tera Guru

‎04-30-2024 03:28 PM - edited ‎04-30-2024 03:30 PM

Hi @tiguin2798 

 

You have to navigate on the native view of ServiceNow console and from there you have to change the application scope from "Global" to "Employee Center Application" to make it editable.

 

Or you can watch first 2 mins of this video it will help you in changing the application scope.

 

Please mark the suggestion as helpful, if you find it useful to you or others who wants to refer similar content.
Please mark the solution as correct, if the answer provided by me has resolved your query.


Thank you!

 

Regards,

Neeraj

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