How to change the Additional Comment journal field Label with red color

[shashanksha]

How to highlight the Additional Comment journal field Label with red color incident form.

[Anand Kumar P]

• The additional comment's text Font and text Color are changed in tokyo upgrade when compared with Sandiego.
• Font color for Polaris theme is changed at base level 'css_includes_ng_polaris.cssx' in Tokyo version. This looks to be an intentional change to avoid passing a static color and instead apply color based on the color variables.

Refer this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1296262

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Thanks,
Anand

[Ankur Bawiskar]

@shashanksha 

is it a business requirement to change the label for that field?

try this and ensure the Isolate Script field is False

function onLoad() {
    // Get the label element for the Additional Comments field
    var label = document.querySelector('label[for="incident.comments"]'); // Adjust the selector based on your field's name
    if (label) {
        label.style.color = 'red';
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@shashanksha 

this worked for me with DOM manipulation

Ensure Isolate Script field is False so that DOM works

setTimeout(function(){
$j("span:contains(" + 'Additional comments'+ ")").each(function () {
            $j(this).css('color', 'red');    //mark the content
        });

}, 5000);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[shashanksha]

Hello @Ankur Bawiskar ,

The code is changing the color for all activity field. Shown below. I only want for additional comment

[Ankur Bawiskar]

@shashanksha 

this worked for me and it added color only for Additional comments

setTimeout(function(){
$j("label:has(span:contains('Additional comments (Customer visible)'))").each(function() {
    // Code to execute for each label containing a span with specific text
    $j(this).css('color', 'red'); // Example: change label color
});
}, 5000);

If my response helped please mark it correct and close the thread so that it benefits future readers.