How to change the button colour on Virtual Agent

sugand
Tera Contributor

Hi,

Can you plz help to change the button colour of 'Yes' in 'End conversation' message from Green to Red.

 

sugand_1-1711435236011.png

 

Thanks in advance.

Sugand

 

8 REPLIES 8

John M EXTER
Tera Contributor

Dear Sugand,

I hope this message finds you well.

Could you kindly navigate to the 'sys_cs_branding_setup' table and access the 'Default Branding' section? Within this segment, I would appreciate it if you could adjust the Form layout to incorporate the "Button Background Action" field and proceed to modify the color settings accordingly.

Your prompt attention to this matter would be greatly appreciated.


Warm regards,

John

@John M EXTER Its working!!! Thanks for sharing your knowledge with us.

I am also working on that but it's not working for me.

 

The "Yes" button color isn't changing. The "Button Background" is not  working for the "Yes" button but it works for another buttons in the chat. Can anyone help me with this?