How to change the date format in task card on dispatcher workspace

sugand
Tera Contributor

Hi,
Can anyone guide me how to change the date format on the task card in dispatcher workspace. Now it is in YYYY-MM-DD I wanted to modify this to MM-DD-YYYY

Below is the image attached for your reference.

sugand_0-1741934938198.png

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sugand 

 

I believe it is defined in your user profile, and any changes made to the profile will impact everything. Making changes only for this section would require customization. It's better to edit the users instead.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Thanks for your response.
But I have already changed the date format in my user profile to MM-DD-YYYY, so if this record is opened it is working fine. But I have no clue how to customise this on task card.

Hi @sugand 

I don't have this setup with me, but it looks like it's not that easy. Go to UI Builder, search for the WS, and then check where this card has been configured. Give it a try and share your feedback.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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