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How to Change the Default name of the PDF

saichary
Tera Contributor

Hello Community,

I have a need to customize the default behaviour of PDF exports. Currently, when exporting a record as a PDF, the file is downloaded with the table name as the default.

I am looking for a solution to customize this behaviour so that the PDF is downloaded with the Ticket Numbers and Short Description instead. Despite searching through various community posts, I haven't found a suitable solution.

If anyone has insights on this, please assist.

Best Regards,
Sai

 

10 REPLIES 10

@saichary 

I think that is for list.

For form Export PDF it won't work I believe.

I will recommend using custom PDF Generation where you will have the ability to change file name

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader