How to change the default value USD from Entered Currency while creating cost plan

Sowmya20
Tera Contributor

‎02-02-2025 09:32 PM - edited ‎02-02-2025 09:48 PM

Hi,

 

Can anyone help me How to change the default value USD from Entered Currency while creating cost plan

I have de activated the USD currency and try to update currency from system property but still USD showing

Sowmya20_1-1738561685840.png

 

Sowmya20_0-1738561622378.png

 

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4 REPLIES 4

Runjay Patel
Giga Sage

‎02-02-2025 10:02 PM

Hi @Sowmya20 ,

 

The "Functional Currency" is directly dependent on System Reference Currency. ( https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/currency/con... ). The System Reference currency is one time configuration for the instance and not advisable to switch frequently. Th above document will provide more details on Reference Currency.

The "Functional Currency" on the Cost Plan is just information for the user about the current reference currency of the instance. Updating its value is not in scope of PPM application.

FYI, you should look for "Entered Currency" field that indicates the currency of the amount for the current Cost Plan record. The Functional currency amount like "Cost in functional currency" are calculated/converted values.

 

 

 

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Sowmya20
Tera Contributor
In response to Runjay Patel

‎02-02-2025 10:20 PM

Hi @Runjay Patel 

 

I'm trying update Entered Currency not Functional Currency. In the currency table I have inactivated USD but still showing has default value has USD I want to update this to ZAR.
Can you please help me.

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Runjay Patel
Giga Sage
In response to Sowmya20

‎02-02-2025 10:49 PM

Hi @Sowmya20 ,

 

You can change the default value like below. Replace with your currency.

RunjayPatel_0-1738565333867.png

 

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Runjay Patel - ServiceNow Solution Architect
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LinkedIn: https://www.linkedin.com/in/runjay

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Viraj Hudlikar
Tera Sage

‎02-02-2025 10:56 PM

Hello @Sowmya20 

As per your question you have answer in it only, since you are saying its default value why not open the field at dictionary level and check how default value is populated on basis of that you will be able to identify where the configuration needs to be done. 

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

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