How to change the display for currency field from Symbol to ISO Currency Code

Deepa Parab
Kilo Contributor

I am trying to change the display for Currency field ( drop down value list) set as default display in servicenow.

I want to change it from Currency Symbol (for e.g. $ ) to ISO Currency Code ( for e.g. USD ), as we use multiple countries currency and having just symbol display is bit confusing for end users when they have select currency type, as most of currency symbols looks same for most of countries for e.g. Hong Kong Dollars, United States Dollars,Australia Dollars.

end user may select wrong currency type due to this confusion which i want to avoid. Please help.

Currently default display currency drop down values shows only currency symbols.

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3 REPLIES 3

bernyalvarado
Mega Sage

Hi Deepa,



The following approach may be helpful: Currency code > symbol



Thanks,


Berny


Bhavik M
ServiceNow Employee
ServiceNow Employee

Please review the following knowledge article 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755935