How to change the display for currency field from Symbol to ISO Currency Code
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‎01-14-2018 09:23 PM
I am trying to change the display for Currency field ( drop down value list) set as default display in servicenow.
I want to change it from Currency Symbol (for e.g. $ ) to ISO Currency Code ( for e.g. USD ), as we use multiple countries currency and having just symbol display is bit confusing for end users when they have select currency type, as most of currency symbols looks same for most of countries for e.g. Hong Kong Dollars, United States Dollars,Australia Dollars.
end user may select wrong currency type due to this confusion which i want to avoid. Please help.
Currently default display currency drop down values shows only currency symbols.
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‎01-14-2018 11:16 PM
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‎03-10-2021 03:06 PM
Please review the following knowledge article
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755935

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‎09-07-2022 11:52 AM
Please go through the below two Articles.
- Different currency sign displayed for different users for the same catalog item
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727887
Regards,
Nayan