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‎09-02-2020 09:22 AM
How to change the help text question mark color change from red to blue on Catalog Item?
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‎09-02-2020 11:58 AM
I showed the steps from the Service Portal. Because this is quickest and you know 100% that's you've got the correct widget instance.
You are showing an image from the System UI.
You could do this from the System UI also, though slight different view / names / etc..
Service Portal > Widget Instances
Widget = SC Catalog Item, Package = Service Portal - Service Catalog (do not activate...see plugin description)
Or... that's the one on my instance! I don't know if it's the same on yours, maybe you are using a cloned widget with different name for example (that's why: do this through the Service Portal, that's 100% accurate)
Within the record, update the CSS field:
.fa.fa-question-circle.padder-xs.help-tag-icon.ng-scope {
color:purple;
}
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎09-02-2020 09:24 AM
Hi there,
See this article which I wrote a while ago. Concerns adding CSS. No widget cloning and editing needed.
Changing Service Portal widgets look and feel without cloning widgets
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎09-02-2020 09:29 AM
Hi Lakshmi,
what is the business use-case/requirement around this?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-02-2020 09:51 AM
The color of the help text tag (question mark) is in red.
The requirement is to change it to blue or green as it seems to be a mandatory field.
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‎09-02-2020 10:37 AM
Hi,
I would recommend not changing this as even if this is achievable it would use DOM which is not recommended
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader