How to change the sort order of a Lookup Select Box Variable type?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2021 08:02 PM
I have created a variable of Lookup Select Box type in which look up value field(Available Shift)is a choice type field . I have used below variable attribute but it is not showing in the correct sequence as defined in the choice field:
Variable attribute:
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=office_location;date;shift_type,ref_ac_columns_search=true,ref_ac_order_by=sequence
Can someone please help how to show the timings in the dropdown sequence wise.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-16-2021 08:17 AM
Any solutions for this ? please let me know.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-10-2022 02:48 AM
This is the existing know issue from ServiceNow side & it can't be fixed in the future release as well.
See the KB0695435 & PRB1256488.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=
Please mark this as correct if it answer your question.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-09-2024 11:42 PM
Maybe it is too late but you can also use this for example in reference qualifier:
question.question_text=your_question^ORDERBYorder
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-13-2025 01:48 PM
Use this example as well to find active columns in the reference qualifier:
active=true^ORDERBYDESC[u_value] // Finds active fields and Sorts by descending, just use your columns name
I also referenced:
Thread was helpful too. Good luck everyone hope it helps!