How to change the view of record on portal page ?

[Tapish Sharma]

Hi All,

Whenever I open the record in portal , it opens in the default view. I want it to open in a custom view which I have created. How can I change that? Where do I need to add that view so that I can see the portal form in that view ? 

[palanikumar]

Hi,

How are you opening the tickets? Using simple list widget? 

[Tapish Sharma]

Hi palanikumar , 

Yes 

[palanikumar]

You can set the view in simple list.

Open the page in Designer, edit the widget and set the view as your view name. (You need to scroll down to get the view field). Refer the below image for reference

[Tapish Sharma]

When we click on view all from from the simple list, a new page opens up with all records. From there when we click on any record the for opens up. So I am not sure this view filed is available on that widget.