How to change URL link in Password Reset process?

[Aki17]

I set the "Password Reset" widget in SP, but after successfully reset a password, the links below lead to the main page of the instance, NOT Service Portal...

Could someone tell me how to change the URL link in the Password Reset process as below?

 -As is: https://XXX.service-now.com/navpage.do  [Main page of the instance]

 -Should be: https://XXX.service-now.com/sp  [Service Portal page]

[Link-1]: Done button

[Link-2]: Contents in the email notification

Best Regards,

Aki

[VigneshMC]

Below link should be helpful

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/login/task/t_CreateAP...

Thanks

[Aki17]

Hi Vignesh,

Thank you for you reply, but I would like to separate the login link as below. Do you have any suggestion for this requirement?

(1)Password Reset widget in Main page of the instance (for internal users)

    URL link should be https://XXX.service-now.com/navpage.do 

(2)Password Reset widget in Service Portal (for external users)

    URL link should be https://XXX.service-now.com/sp 

[VigneshMC]

Not sure , if this can be done

[Krishnadeep Puc · Accepted solution]

Hi Aki,

By default after successful reset and clicking on done button, the page will be redirected to navpage.do

If you want to customize the redirect URL,here are the steps.

1) Open password reset -> Process.

2) Select your process.

3) Click on the lock icon next to "Redirect URL".

4) TextBox shows up, there you can give the redirect URL.

Please let me know if you have any issues.

Thanks

krishna