How to change URL query parameter dynamically

[sobitha]

Can anyone help on the below script how to pass the caller value in the url parameter since its not working.

var gr = new GlideRecord('incident');

.

.

.

gr.query();

if (gr1next()) {

var caller=gr.caller_id;

var url="https://xxxxxx.service-now.com/nav_to.do?uri=incident.do?sys_id=-1%26sysparm_query=short_description... reset^caller_id=caller";

top.window.location = url;

}

Regards,

Sobitha

[Patrick DeCarl1]

if (gr1next()) {   should be if (gr.next()) {

var url="https://xxxxxx.service-now.com/nav_to.do?uri=incident.do?sys_id=-1%26sysparm_query=short_description... reset^caller_id="+caller;   <-- changed

[Raju Koyagura]

try something like below...

var gr = new GlideRecord('incident');

.

.

.

gr.query();

if (gr.next()) {

var caller=gr.caller_id;

var url="https://xxxx.service-now.com/incident_list.do?sysparm_query=caller_id="+caller;

top.window.location = url;

}

[mayurt]

Adding to what patrick said write url as below :

var url="https://xxxxxx.service-now.com/nav_to.do?uri=incident.do?sys_id=-1%26sysparm_query=short_description... reset^caller_id=" +caller;

Hope this helps

Regards,

Mayur