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how to check and stop background script?

Aanchal Mehndi1
Giga Contributor

I wrote one background script, but seems it keeps on running.

How can I stop it?

8 REPLIES 8

The SN Nerd
Giga Sage
Giga Sage

That is a great question!


I suspect the answer is going to be 'Log a ticket with HI support to stop the script' 😕



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

Kalaiarasan Pus
Giga Sage

I am not entirely sure but you can check user administration>active transaction > Remove the 'foreground' filter from the module and click 'All'.


Anurag Tripathi
Mega Patron
Mega Patron

I use this and it find it most useful as   sometimes the service now kind of hangs up due to long queries...this works best


instancename.service-now.com/cancel_my_transactions.do


-Anurag

Hi ,



all the incidents are getting closed cancelled,because if a background script.


How to stop that,so that the incidents wont be cancelled