how to check and stop background script?

[Aanchal Mehndi1]

I wrote one background script, but seems it keeps on running.

How can I stop it?

[paulmorris]

That is a great question!

I suspect the answer is going to be 'Log a ticket with HI support to stop the script' 😕

[Kalaiarasan Pus]

I am not entirely sure but you can check user administration>active transaction > Remove the 'foreground' filter from the module and click 'All'.

[Anurag Tripathi]

I use this and it find it most useful as   sometimes the service now kind of hangs up due to long queries...this works best

instancename.service-now.com/cancel_my_transactions.do

[Community Alums]

Hi ,

all the incidents are getting closed cancelled,because if a background script.

How to stop that,so that the incidents wont be cancelled