Hello Experts,I want to make the description mandatory based on the caller's location if the caller's location is xyz then the description field on the incident form should be mandatory.I have written on change client script and script include. but m...
Hi, What type of credentials we need with DEFINITIONS for each of the Below asset types in ServiceNow.Can you please help on this. It will be helpful. AssetMonitorWindows WebserverRouterVMware GuestNetwork deviceWifi ExtenderPrinterLinuxESXi serverVO...
Hi,I have created a catalog item and the view looks as below:I want to hide that text from the form view. It is actually the Short Description of the catalog Item.How can I achieve this? Thanks in advance.
I'm can't find an answer to this question.If I have a UI action on a RITM, lets call it 'Cancel', it sets the RITM state value to cancelled, and has some other script commands that are not OOTB.If I find that RITM in a list view and change the State ...
can we store the data of ServiceNow locally in our computer?if it is possible then tell how?
Hi All, We are looking for a solution where we can add a message in the Attachments box of Audit workspace: We have the similar thing on the native view: Please share your thoughts on this.
Hi Community, I have a requirement in Resource reports. As we have separate resource reports module. Under that module we have two reports:- Resource Reports and Reports-New. So I need to fetch the two Reports of Reports-New section. I am attaching ...
Hello, I have a list collector variable (ref to the cmdb_ci table) and it displays on a sc_task form inside the variable editor.How can I filter the list based on the sc_task assignment group?I prefer to use reference qualifier and avoid onLoad clien...
I've created a Service Catalog Request which will have an attachment included. Is there a way to include that attachment to Notification Email? Thanks,Sarah
Expected Behaviour: If a user with no role trying to access a direct link for Incident creation it should redirect the user to Portal View. Current Behaviour:It is allowing users who uses direct link to create Incident to submit the Incident via self...
Users are not able to view the List from a new table, they get "Security constraints prevent access to requested page". How do I grant them access to view the list?
In FSM on WO screen, there is UI action named Book Appointment, clicking it gives error as Your appointment cannot be scheduled. Reason: No valid application configuration found I have the configuration set to scripted. everything is OOB. what is wro...
how we can we identify which instance we are working in serviceNow Instance
I am trying to understand the ApproverUtils script include "Utility to check if Approvers can read records they are approving. g_approval_form_request is set in the approval_summarizer_default UI Macro." What would be the best way to allow approvers...
I have a script where I do a GlideRecord query to the request table. Once I get the records, I am getting to the value of the opned by field. But since opened by is a reference field, it is returning sys_id. How can I get the displayed value ?Below i...
