How to check blackout window conflict in the change form
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‎01-29-2019 01:19 PM
Hi,
I have a requirement on change module regarding the blackout window.I have created a new blackout window with a date range schedule and wanted that if someone selects a planned start date or planned end date between the blackout window range on the change form, the user should be notified or gets an alert of invalid date range.
I have searched through community and learned that there is an out of the box property Change conflict detector which should automatically check the date range.
Also changed the Conflict properties by checking the last two options.Also tested by checking only one of those two.Still not getting any conflicts. Please suggest a way how can this be possible.
Thanks in Advance
Anu

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‎01-29-2019 01:29 PM
If you Blackout window source set to CI Class, and Applies to set to Configuration Item:
Also you will have a scheduled entries that defines the blackout window.
When you create your Change, if the Planned Start/End fall inside the blackout window, you should get a message in Conflicts.
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‎01-30-2019 07:33 AM
Thanks Michael.
But this also didn't help.
Can you please explain how this blackout window work on change form or help me with some other solution.

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‎01-30-2019 09:38 AM
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‎02-28-2019 10:17 AM
Hi, have you resolved this? I have a similar issue. thanks!