How to check user is available or not in another developer instance

Learner10 · ‎07-26-2023

Hello Community,

We are just creating incident from one developer instance to other developer instance through rest API post method and we are looking for the logic to check if source instance caller is available or not in the target instance if available caller should go to target instance caller field else it should be guest user.it would be great if anyone provide solution for this??

Thanks,

Learner

Ankur Bawiskar · ‎08-01-2023

@Learner10

update the function as this

checkCaller: function() {

		var request1 = new sn_ws.RESTMessageV2();
		request1.setEndpoint('sysuser table endpoint' + current.caller_id);
		request1.setHttpMethod('GET');

		//Eg. UserName="admin", Password="admin" for this code sample.
		var user = 'admin';
		var password = 'admin';

		request.setBasicAuth(user, password);
		request.setRequestHeader("Accept", "application/json");

		var response = request1.execute();
		gs.log(response.getBody());

		var httpCode = response.getStatusCode();
		if(httpCode == 200)
			return current.caller_id;
		else
			return '';
	},

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Mark Roethof · ‎07-26-2023

Hi there,

You can simply perform a GET against the sys_user table to see if the user exists What's the issue you are running into?

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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