How to configure/change an icon on list of Catalog Item

[gigi3]

Hi to all

I have a catalog with a catalog item list... I would to know if it is possible to configure the icons on the right of each item..(see image below)

Thanks a lot

Giovannni

[Pradeep Sharma]

Hi Gigi,

Yes you can go to the individual item and check for the field Icon.

If the field is not available on the from then you have to personalize the form to get it.

[Brad Tilton · Accepted solution]

Hi Gigi,

You can replace those icons an item at a time with the icon field, or you can upload your own default icon so they all change. This is from the wiki:

Upload a 16x16 pixel image to appear as an icon beside the item name in the catalog. If no image is uploaded, the default icon appears beside this item.

To use your own default icon, upload the image. The uploaded image overwrites the default image stored in images/service_catalog/generic_small.gif.

Defining Catalog Items - ServiceNow Wiki

[C_sar2]

Link not found. Can you help me?

[Nana5]

Hi Gigi,

  You can go to maintain item and open the catalog item which you want to configure the image . in that catalog you will the the image icon field there u can upload the image.

Thanks

Prakash Ranjan