How to configure Outbound Rest Message with oAuth 2.0 - Resource Owner Password Credentials
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-10-2025 01:15 AM
Hi,
i have Username, Password, ClientID and Client Secret to get a Token, with that Token i need to call a second Endpoint to get the Values.
Instance is on Yokohama Patch 2.
If i create the OAUTH2 Provider Record and the matching Credentials Rercord. Im able to get the Token over the Midsever if write Username and Password in that Pop Up Window.
So after this i created a Rest Message with a GET methode and the Endpoints which holds the Datas that i need.
But i cant connect.
I tried with a manual header and copy and paste the Values (token)
Also in a Script i can click manual on "get Oauth token"
What are the Steps need to be done to have a REST Message, connected to that OAUTH2 Profil which gets the Token and calls the Rest Message automatically?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-10-2025 03:09 AM
From wherever you are calling that Rest Message do this
1) use script to get the Access token
2) then use that access token in your actual endpoint and include that in header
check these links
Two way to configure OAuth 2.0 -Outbound Rest integration in Action Designer -> good article
Configure a REST message with OAuth
Setting oAuth profile not working if rest message does not have oAuth preset
Google Calendar Integration with ServiceNow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-10-2025 03:27 AM
check this link for recent discussion where I participated
How to make access token refreshed for every an hour?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-10-2025 04:51 AM
Hi Ankur, thanks, that was quick but didn't solve my Question.
1. i am using the spatial password grant type.
Likewise, I also want to use the OAUTH profiles and not write an extra rest message like you did in https://www.servicenow.com/community/api-insights-forum/how-to-make-access-token-refreshed-for-every....
2. how do I save the username and password so that the token can be fetched automatically?
Hopefully I only have to click on get oauth token to test
I would hope that if I use the REST message, I don't have to do all that "stuff".
Where do I store the username and password?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-10-2025 05:06 AM
You can store username and password in system properties
To store password you can use password type system property.
Before you make actual 2nd API call use script to generate the token
OR
you can use Credentials, Connections Alias etc and see below link on how to setup
Connections, Credentials, Aliases and OAuth
You can use script to obtain the refresh and access token from script, script will vary based on grant type somewhat
refer below links
OAuth2.0: Get new Access Token from existing Refresh Token
How to Setup OAuth2 authentication for outbound RESTMessageV2 integrations
OAuth : Script to Automate Token Request
How to generate the access token once it is expired from Business Rule?
How to get Auth Token using script when grant type is Authorization code
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader