how to configure the dependent dropdown choices ?

[skumar_srbh]

Hi .. .

I have a case where 2 dropdown list is available on form with same choices (ex. -  English, Hindi, Tamil, Telugu). I need to configure these options in a way that if user has selected "Tamil" in first dropdown then only rest 3 should be available in 2nd dropdown. Basically, selected choice in 1st dropdown should not be available in 2nd dropdown for selection and this should be working on both levels/view i.e. form and list.

could anyone help on this... 

Thanks,                                                                                                                                                                           Kumar   

[Boyan1]

Hello, 

Can you please check below link:

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/field-administration/task/t_MakingAFieldDependent.html

Best regards,

Boyan

[skumar_srbh]

here the specific difference is, I have same choices in both the fields, so can't use the dependent field. 

Thanks,                                                                                                                              Kumar

[Anil Lande]

You can use dependent option even if you have same choices. The only issue is you need to create duplicate dependent choice for each language.

like below:

It works fine:

  

Thanks,

Anil Lande

[Anil Lande]

Hi @skumar_srbh ,

Did you get change to check suggested configuration?

Please let us know if your issue is not resolved? If your issue is resolved the you can close the question and move to answered question by marking appropriate response as correct so that people can refer it in future.

Thanks,

Anil Lande