How to configure welcome message on service portal?

[Sid_Takali]

Hi all, 

We have a requirement to configure portal welcome message. Now it is like below screenshot

                                      "Welcome to source to pay Service

                                                      Assist Portal"

but client want message like this

                                             "Welcome to source to pay 

                                                  Service Assist Portal" .

How do I move it to next line. 

Thanks

[Danish Bhairag2]

Hi @Sid_Takali ,

You can move you cursor on the area where the text is written & press Ctrl + Right Click you should see below option. Click on Page in Designer.

Once u clicked on Page in Designer u will see this window opened. Click on the pencil icon in blue on the Top right corner.

You will get the below page popped up . Click on the highlighted icon. 

Source code page will open as below- just add the <br/> highlighted in yellow before Service word in ur case & save it. You will get what you are asking for.

Thanks,

Danish

[Sid_Takali]

Hi @Danish Bhairag2  after clicking on pencil icon I'm getting this window

 Can you please brief the second step

Thanks

[Danish Bhairag2]

Hi @Sid_Takali ,

Can u show me the snip for 2nd step please. Like before the customer service page pop up.

Thanks,

Danish

[Danish Bhairag2]

@Sid_Takali ,

Just want to check whether u clicked on the correct pencil icon. As you can see from my screen it is an HTML widget for which pencil icon is shown we need to click on that were you should be able to see the message.

Thanks,

Danish