How to connect SAP Business Object with ServiceNow

[neenasharma]

Hi Everyone,

We have ServiceNow on cloud and want to connect to business object 4.2 and query ServiceNow data in Web Intelligence. Can you please share how we can achieve that?

Thanks,

[bernyalvarado]

Hi Neena,

In general, the best approach to pull information from ServiceNow is through the Table API or through REST Web Services

You may also want to check into the existing integrations with SAP that are at the ServiceNow store: https://store.servicenow.com/sn_appstore_store.do#!/store/search?q=SAP

I hope this helps!

Thanks,

Berny

[bernyalvarado]

The following should be helpful:

Table API

https://developer.servicenow.com/app.do#!/rest_api_doc?v=jakarta&id=c_TableAPI

Thanks,

Berny

[neenasharma]

Thanks Berny but we are looking for some kind of security certificate as per this knowledge base (attached).

Question is: from where we can generate a security certificate in ServiceNow and put that it in Business Objects server location so Business Objects can talk to Service Now via Web Services.

Please look at point 1 in Resolution section in the attached.

Thanks,

Neena

[Community Alums]

Not sure if this helps, but there is an oAuth module in ServiceNow you can use for authentication/authorization purposes.

OAuth 2.0

This may be your 'security certificate', or at least an authorization token that can be used for the Business Objects host to gain access to ServiceNow data.

Cheers,

Tim