How to control approvals policy for normal change request

Alon Grod · ‎11-30-2023

Hi,

Im trying to control the Approval Policy for Normal change request. The goal is that, first the group's manager of the login user need to approve and then the group members of the current assignment group. I tried to change the order but they are still getting the approval request at the same time. I want that first the manager will get, and only if he approved then the group members of the assignment group will get the approval request.

Dr Atul G- LNG · ‎11-30-2023

Hi @Alon Grod

Could you please check the Flow / Workflow for this change.

https://www.servicenow.com/community/developer-forum/dynamic-number-of-approvals/m-p/1788491

https://www.servicenow.com/community/developer-forum/change-request-approvals/m-p/2702919

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