How to control the READ operation via Table API from a 3rd party tool?

Suggy
Giga Sage

One of the team is using ServiceNow table API to read all the incidents using GET method. They are using something like sysparm_limit=50000 etc (which will ofcourse override the defauly 10k limit)

Though we are telling them to use pagination, they are sometimes not doing that.

So we are looking for a way to control it from ServiceNow side only. Is it possible to control in ServiceNow?

 

6 REPLIES 6

Rate limit rules concept is different. My question is different 🙂

Suggy
Giga Sage

Anyone?