How to convert HTML field value to String value for Description field from catalog item

SM123
Tera Expert

Hi,

URGENT : I have a business rule for to populate description field from catalog item to service request form. but the problem is the description field from catalog item is html type so when i populate it in service request form it is showing value in html form. could anyone help me how to resolve this? what script should i add on to this? 

provided the BR i used below

 

 

19 REPLIES 19

Sandeep Rajput
Tera Patron
Tera Patron

@SM123 In your business rule replace line number 8 with the following code and let me know if it works.

 

current.description = gr.cat_item.description.replace(/<\/?[^>]+(>|$)/g, "");

 

Hope this helps.

@SM123 this should work for your requirement. 

@Sandeep Rajput  Appreciate your quick response 👏

Hi, @Sandeep Rajput 

Thank you.. You almost resolved my issue but i'm facing issue with spacing for some catalog item's description. i provided the ss below. Please help me with this.. your help is much appreciated.  

@SM123 please try to trim the description and let me know, if still the same.
current.description = current.description.trim();