How to copy close notes to addition comment while closing the sc task

[VIKAS MISHRA]

As per the requirement when we close the task then the close notes should be auto copied to "additional comment", how can i do this please suggest. 

[VIKAS MISHRA]

Could you please tell me that how can i achive this thorugh BR

[Eswar Chappa]

Hi @VIKAS MISHRA Please find below for the BR to achieve the same

(function executeRule(current, previous /*null when async*/ ) {

    var openedBy = current.opened_by;
    var assignmentGroup = current.assignment_group;
    if (assignmentGroup == 'e8c3483c1b118510f48c65f7b04bcb0d' || assignmentGroup == 'ed09322b1b0c4d10680a0e9cdc4bcb43' || assignmentGroup == '551536e91b22cd10680a0e9cdc4bcb6a') {
        current.work_notes = current.comments;
        current.update();

    }
})(current, previous);

Please mark it Correct & Hit Like if this works!

Regards,

Eswar Chappa

[VIKAS MISHRA]

I have tried beow mentioned script its still not working, when i try to copy the close notes to description or short descruptio then its working fine but not working only for additional comment, please suggest 

(function executeRule(current, previous /*null when async*/ ) {

    var openedBy = current.opened_by;
    var assignmentGroup = current.assignment_group;
    if (assignmentGroup == 'e8c3483c1b118510f48c65f7b04bcb0d' || assignmentGroup == 'ed09322b1b0c4d10680a0e9cdc4bcb43' || assignmentGroup == '551536e91b22cd10680a0e9cdc4bcb6a') {
		current.comments = current.close_notes;
        current.update();
    }
})(current, previous);

[Azem]

Hello, 

Remove the if conditions in your script and set those groups in the 'When to Run' tab. Additionally, remove the current.update() as this is not best practice. Try the script below:

(function executeRule(current, previous /*null when async*/) {

	var notes = current.close_notes;
	current.work_notes.setJournalEntry(notes);
	current.comments.setJournalEntry(notes);

})(current, previous);

Kind Regards,

[Eswar Chappa]

(function executeRule(current, previous /*null when async*/ ) {

    var openedBy = current.opened_by;
    var assignmentGroup = current.assignment_group;
    if (assignmentGroup == 'e8c3483c1b118510f48c65f7b04bcb0d' || assignmentGroup == 'ed09322b1b0c4d10680a0e9cdc4bcb43' || assignmentGroup == '551536e91b22cd10680a0e9cdc4bcb6a') {
var cn=current.close_notes;
current.comments =cn.toString();
        current.update();
    }
})(current, previous);