- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2014 02:57 PM
Hello All,
This seems so easy on the surface but I have been unable to copy one Reference Field to another ( even the Eureka Actions tab doesnt let you do this when creating a business rule). I have one reference field ( Approval For) that has a value in it. I can pull the value and even display it as message. However I can not populate this value into another reference field ( Change Number) leaving me to have to type it in. Both fields reference the the Change task list, I would love it if someone could show us very simply how to extract from field A and input into field B. I know reference fields rely on things like Display Values and sys_ids. I have tried every combination of methods and tried using getDisplayValue()); to get the original Value and g_form.setValue to as well as scowering the wiki /community . Thank you in Advance, there are many applications for why anyone would need to do this , this is just one of them.
BR - After, on insert or update of approval form
findChange();
function findChange() {
var ri = new GlideRecord("sysapproval_approver");
ri.get('sys_id', current.sysapproval);
//this does display the correct value when I save the form.
gs.addInfoMessage(current.sysapproval.getDisplayValue());
// trying to get an acceptable value for which I can pass into set the destination field , this is unsuccessfull
var change = current.sysapproval.getDisplayValue();
g_form.setValue( 'u_change', change);
}
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2014 06:59 PM
Why do you have 2 fields for same table? Doesn't make sense to me
current.sysapproval.toString() // this will give sys id
current.sysapproval.getDisplayValue() will give.the display value of reference field. Number in this case

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2014 03:29 PM
Just an FYI, you can't use g_form in a business rule. You have to use current.
If I understand this, on your business rule, set a condition of: current.approval_for.changes() && current.approval_for != ''
then your script would be: current.change_number = current.approval_for;
This assume the two fields, Approval for & Change number reference the same table.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2014 08:15 AM
Hello Michael,
It appears current.change_number = current.approval_for would be possible if they were not both reference fields. sys id is involved.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2014 08:52 AM
Hi Michael,
That did appear to help, i just had to strip out all the rest of my code,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2014 03:39 PM
Try the dot walk approach.
(Can you please elaborate clearly which exact fields and tables are involved?)