How to covert CSV to incident record in service now

bharathkumar Da
Tera Contributor

Hi team

In integration using get method  CSV response convert into incident record

 

Thanks and regards

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you can use CSV Parser and for each row insert/update the incident table

CSVParser

OR

you can also create a csv file and attach to data source by copying the file and ensure data source has transform map, field maps etc for incident table

Upload the CSV file from the local and import the data into the record of the table

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@bharathkumar Danalapati 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

'Upload the CSV file from the local and import the data into the record of the table' -- this url showing, it is expired. So can you please give the new one?

 

Regards,

Esthar Faya