How to create 24*7 schedule

[Naga13]

Dear All,

Please explain how to create 24*7 schedule for the SLA.

Regards,

Naga.

[Saiganeshraja]

if No schedule is selected then SLA will run for 24 * 7.

[Feddy]

Create a entry in cmn_schedule with basic details such as name, timezone and description.
Create a entry in schedule entries(in related list) with below details

1. All day should be checked
2. Repeats - Daily
3.Repeats every- 1 day

[Ankur Bawiskar]

Hi,

it's already present OOB

Why to create new one?

Regards
Ankur

[Naga13]

Hi Ankur,

i am unable to find the 24*7 schedule in  the cmn_schedule list, can you please help on how to

Regards,

Naga