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Resolved! can flow designer get to system properties?

So here's my scenario.   I want to set up flow designer to run to send messages to a MS Teams webhook, simple stuff, but I want to only do it on the production instance so need to essentially recreate: gs.getProperty('instance_name') == "prod" I can'...

davo by Giga Guru
  • 5204 Views
  • 4 replies
  • 1 helpfuls

SCCM Service Graph Connector - Most Recent Discovery

Hi All, I am struggling to get the 'Last_Discovered' field to update on CIs that are discovered via SCCM. I can see that in the import, the hwscan date/time is there, but it does not update the target field except for the first time the CI is created...

How to set priority on sc_task

So I tried using this method to set the priority. https://www.servicenow.com/community/developer-forum/setting-priority-on-sctasks/m-p/1946610 I created this since I think I needed to update it since it might be out of date. One question I had that m...

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twray by Tera Contributor
  • 2050 Views
  • 4 replies
  • 0 helpfuls

Change Request on Service Portal

Hi, I could really use some guidance.  We currently have over 50 users in our company that only submits Change Request, nothing else and because we have to give them sn_change_write access so that they can submit Changes. I have noticed that many of ...

Dazler by Mega Sage
  • 4803 Views
  • 3 replies
  • 1 helpfuls

Help changing out of box description and short description

Can I get help changing the out of the box short description and  for sc_req_item.  Currently the Short Description field is the item being ordered.  If the item does not have a short description, then the Request Item's short description is set to t...

Gemma4 by Mega Sage
  • 2520 Views
  • 6 replies
  • 0 helpfuls

How to sort 2 or more columns in a list?

User can sort the list by one column at a time.Particular user wants to sort his list view as below'Task Number 'column -> ascending   and 'opened at' column ->descending.Is there a way users can sort more than 1 column in a list view?

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How to restrict Date field to a minimum/maximum value

I need to know if there is a way to restrict user to only select dates from future. In vanilla HTML date input field, this can be achieved simply by using max and min attributes which only lets user to select dates from a valid range. I understand I ...

Nilesh11 by Kilo Explorer
  • 5271 Views
  • 4 replies
  • 2 helpfuls

Resolved! Field is showing sys-id instead of value

I have a custom table which has a Category column (u_category). In the service catalog form, the Category field is referenced from the u_category column. The service portal catalog form will show the label/text value of the Category. But when the tic...

Yi Ming Song by Tera Contributor
  • 4542 Views
  • 3 replies
  • 3 helpfuls

Resolved! Service Portal VS Platform UI - window === null NOT WORKING

Smart folks,It's embarrassing that I have to ask this, because I thought I knew the answer, and I though the answer worked, but... I have multiple sources telling me the same thing, that I can use the following code to determine, in script, at runtim...

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G24 by Kilo Sage
  • 2860 Views
  • 9 replies
  • 3 helpfuls