HR is the knwoledge base , and there are three kb articles inside the HR knwoledge base, 1st KB article is visible to India location user, 2nd is visible to USA, and 3rd is visible to Canada, How we can do this in User criteria?Can you please help me...
editing tool is currently available for html fields. is it possible to add it to journal input field like worknotes Thank you
I 'm currently using the "report_admin" role to generate scheduled reports.However, since the "report_admin" role has access to the internal settings of the report, I would like to keep permissions to a minimum if possible.So I tried to generate repo...
Hi All, As a out of box we are having Resolve time (type is integer) after adding attribute ( glide duration) it will show time in day:hour:min format. Now I have a custom field on hold duration (type is duration) . So my request is how to calculate...
Hi All, We have a filter on personal backlog on story table.Now we need to add some more filter conditions for it's related list scrum task so backlog show stories only with active scrum task.Please suggest on how shall we add related list conditions...
Hi.I would like to know about the Trigger Condition of Assessment and Survey.My instance has 8 Assessment Metric Types including the ServiceNow default.Among them, only one has Trigger Condition set.I have a question here, I understand that if the Tr...
Hi, Using a attachment variable in a catalog form. Uploading an attachment through the upload button creates a record in sys_attachment table with the ZZ_YY notation in front of the table name. The delete button removes the file from the form but it ...
I have created 3 new fields in Private Task form (tam category, tam sub category and effort in hours) and want them to be visible only to users in a group I have created (TAM Cat and Sub Cat). I want to achieve this using either UI policy or Client ...
how to get service now all real time projects
We have created and developed custom Table A in the past on ServiceNow, but due to a change in specifications, custom Table A is no longer needed. Therefore, we would like to physically delete the custom table A after confirming that it is no longer ...
How can I modify the username and password of my PDI instance, transitioning it from the system administrator to another user account within the sys user table? This will ensure that when i launch the instance, it will automatically open with the spe...
Hello, I have a requirement to populate LDAP users and groups into ServiceNow from LDAP. The environment uses CyberArk, so we are using a flow to connect to the LDAP and retrieve the users and groups. I'm trying to retrieve users using the Microso...
I am trying to use Task table as extension for other table but failed with below error:Invalid 'Table' selected on the Module record. The 'Task' table is in application 'Global', but the current application is 'Marketing Events applications'.Invalid ...
Howdy Community, I am having touble deleting record from sys_user_grmember table - info message is only unexpected message.I do not get any error messages.Info message = type: m2m, name[sys_user_grmember] view[null]All gs.logs copmplete as expected w...
Hi,I have 2 dynamic contents acting as interactive filters on a dashboard.Is it possible to make one of dynamic contents react to/use a value chosen in the other dynamic content on the same dashboard?The one dynamic content item creates a drop-down l...
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