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Looping workflow - create new tasks

Hi,I have a change workflow with an approval step that comes after the completion of a change task.If approval is not granted, it loops back for the purpose of making amendments to that change.I want the workflow to create a new change task the secon...

send file via rest message

I need to send attachments added to an incident record. I tested via postman sending the file via multipart format and that worked but I want to know how to trigger via rest message and script.

Community Alums by Community Alums  
  • 761 Views
  • 2 replies
  • 0 helpfuls

Resolved! Personalize List Columns

Hi Can we make personalize list columns common for all users ? If yes, how and how to capture it in update set ? ThanksSnehal

Configurable Workspace Troubles

I am not finding much organized content on using configurable workspaces out there so I am hoping someone with experience can assist with the following questions: 1. Why do my lists from other workspaces show up in My Lists? Is it possible to only al...

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UI Builder List Show All Option

Hi, community,I am struggling very hard to accomplish something that looks easy, but I can't get it...I inserted a list component by the UI Builder like this one, that is grouped by task types.When a user clicks on Show all in one of the task types w...

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Resolved! Filter in Configurable workspace not filtering

I created an assignment group filter in a landing page in CSM/FSM workspace This filter is supposed to Filter the List report (Data Visualization) below. But its still not filtering? Am I missing anything?   Assignment group filter condition configur...

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jmcagod by Kilo Guru
  • 2032 Views
  • 1 replies
  • 0 helpfuls

Flow - how to get the previous assignment group

Hi, am new to flow designer tool .As part of my req.  i need to create a flow and which is incident metric table andall the opened tkts from JAN 01 2023 and if the ticket is coming from a different Assignment group - say Group1 , Group2 etc. i need t...

PrasadWT by Tera Contributor
  • 821 Views
  • 3 replies
  • 1 helpfuls

Plugins not activating on PDI but receive successful email

Hello,Wondering if anyone has any advice, things that can be tried.  I've attempted (a number of times) to activate the integration hub spokes on a PDI.  I've tried this on an existing PDI instance, released and tried a new instance, tried different ...

AndyB66 by Tera Contributor
  • 1485 Views
  • 4 replies
  • 1 helpfuls

Resolved! To add survey tab on RITM and incident form / related list

I want to add survey tab on Ritm  related listWhen I open a ritm form and click on configure / related list , I can't see  "survey" in the list displayed (available) Can someone help me to do that. Regards PS: I can see survey tab on user form. 

Dacki by Tera Expert
  • 1049 Views
  • 5 replies
  • 0 helpfuls