How to add versioning to user tables
I have created a new table "u_action_handlers". I want to add versioning to this table so that history of all the changes to the records are preserved.
Forum Posts
Enable subscribe ui button on Service ops workspace on knowledge?
Is there any OOTB way to enable the subscribe button to make it enable on the service operations workspace ? if not can you please suggest an approach to enable it on portal view on workspace view
How to remove readonly from configuration item field on change table
Hi All, I have a requirement, to remove read-only from configuration item field on change table. I have inactive OOB client script (Read Only Ci )and OOB ui policy (Prevent CI changes when not new) condition change to state is closed But its not wor...
Need a script to check whether all the Incident Tasks of an Incident are in resolved state, then only the the incident state can move into Resolved state, any BR any script?
Need a script to check whether all the Incident Tasks of an Incident are in resolved state, then only the the incident state can move into Resolved state, any BR any script?
SCCM Integration error - Password Property exceeds 128 character.
Hi Team, Iam trying to integrate SCCM with ServiceNow and Its working in dev when I move the connection to Test, its throwing "SQL Server Exception. The password property exceeds the maximum number of 128 characters." But the same connection is worki...
How to detect auto replies received on Inbound email action?
Hello Folks, I want to prevent auto request creation on receiving auto replies from various mailboxes and in different languages. We can add conditions for subject line containing keywords, but I want to know apart from this how can we prevent reques...
Resolved! Can you explain to me variable substitution in a Rest call?
Hello all, I can't understand variable substitution in Rest calls although i have looked at the documentation: Variables substitution in Outbound Rest messages. And in the examples, i can't understand what the names of the variables refer to. P...
Resolved! How do I pass an array to GlideAjax?
Hi All,I'm trying to pass an array as a parameter for a GlideAjax call, the information is getting there but it's not working as expected, any ideas why?Client ScriptScript Include Ajaxvar arr = [["A", "1", true], ["B", "2", true], ["C", "3", true]];...
How to add an attachment from a catalog client script (onChange)
There is a field on my Record Producer that is used to template information for a new record, when this reference field on my form changes, it fills in several fields, including an attachment field, however on these records there may be any number of...
how to change font color in Next Experience style
Hello, everyone.I would like to know how to use ux style to change the font color of instance, I have successfully changed the color of the banner but the font color is a little bit lighter, I would like to try to change it but I don't know how to do...
Auto close when parent incident is closed automaticcally child incident to be closed and also same
Hi, When parent incident is closed then automatically child incident will be closed and When child incident closed then automatically parent incident will be closed (Both sides). How to achieve this and I tried this code but not working for me so can...
AI search is not working properly
It works well when I search with 'erp', but it doesn't work well when I search with 'mes'. Catalog Item - SAP ERP Catalog Item - DECS MES I want that item to come out when I search with 'MES'.
Request Catalog item from Virtual Agent
Hi All, Need to request one particular Catalog Item from Virtual Agent.Show Catalog Item nameDescribe Variables in ScriptCreate REQ, After clicking on REQ it redirects to ESC portal and it will show RITM (show SCTASK with workflow)For above details w...
Document not processing in document intelligence.
I am using the Document Intelligence application and trying to process a document ie.. pdf file.I did the following:1) Created a Use Case / Task Definition (di_task_definition) table. Under This Use case2) I created a Field (field that I need to fet...
