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Custom ACL not working in the Workspace

I have customised one ootb acl which is related to Action These are the conditions I am using the RIDAC tablesBut this condition is working fine in the native view for all of RIDAC but in the project workspace , it is not working for Action and Chang...

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Ashutosh4 by Tera Expert
  • 799 Views
  • 1 replies
  • 0 helpfuls

"Enable list edit" checkbox to be set to true by default

Hi, Can we set the "Enable list edit" checkbox to be true by default in personalize? As of now, users have to first make it true and then they are able to edit list. Is there a way to make it "true" by default? If yes, can there be any issues if we m...

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SK41 by Giga Guru
  • 1043 Views
  • 4 replies
  • 0 helpfuls

Resolved! Hide EXPORT context menu for user table

Hello,  I want to hide the "Export" Option in the UI context menu for table "sys_user" and want to keep it for admin users only. I know the option of Export exists user System UI-> UI context Menu , but what condition can I put there so that it is on...

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Bunny3 by Kilo Contributor
  • 5497 Views
  • 14 replies
  • 5 helpfuls

Resolved! Character count in string fiel

I want to count number of characters entered in a string field.Divide the total number of characters by 3.5 and store it in an Integer field. I created a business rule in update/insert. I'm stuck on writing script.

Ram108 by Kilo Expert
  • 2317 Views
  • 5 replies
  • 3 helpfuls

Resolved! How to get information from catalog task created in a flow

Hi all,  I have a flow in flow designer where I have created a catalog task wiht the short description 'Dell laptop has been ordered'. I want to access information about this specific record in the flow; specifiying that when this catalog task is clo...

gunishi by Tera Guru
  • 1706 Views
  • 3 replies
  • 2 helpfuls

Display All records of table

Hi Community, I am new to ServiceNow community.I have a requirement to show list of record using custom widget.  I want to edit directly from output of widget by double click on that field.  I want to show all list of incidentand apply double click f...

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rah dev by Tera Contributor
  • 1498 Views
  • 2 replies
  • 0 helpfuls

Slow api response

Hi Folks,Below GlideRecord "usrGr" in code returns records <=10000 it is working fine but it is slow in execution. It is taking approx 9-10 mins to prepare response payload in postman. Is there any way to optimize this code to avoid such delay in res...

Abdul Azeem by Tera Contributor
  • 1759 Views
  • 4 replies
  • 0 helpfuls

Open 2 tabs at a time using g_aw.openRecord()

Hello ,  Is it possible to open 2 tabs/records using g_aw.openRecord()..? I mean we have UI action on Agent workspace which creates the new record along with child task. After successfull creation I am using g_aw.openRecord to open parent task. Is it...

Mahesh23 by Mega Sage
  • 738 Views
  • 1 replies
  • 0 helpfuls

Scripted REST API - Async response??

Hi Team,  We have a requirement sent out by a company that our ServiceNow instance is being integrated with for the incident module that says each time an incident is created (after an event is triggered in the source instance), it should return an a...

Sam10 by Tera Expert
  • 1433 Views
  • 2 replies
  • 1 helpfuls