How to create a button on kb_view page ?
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04-08-2025 08:59 AM - edited 04-08-2025 09:00 AM
Hello All,
I need to create a button on the kb_view article "Feedback" when click on the button it should open a browser tab and direct to "forms.office.com"
Thanks,
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04-08-2025 09:20 AM
Hello @Saai1
Only UI Macro will work on this page
3 UI Macro (kb_view_common_header_toolbar & kb_view_hidden_fields & kb_view_common in which the variable showCreateIncident is initialized based on the fact that the knowledge is in a popup or not)
1 UI Script (KBViewArticle)
Insert a new system property
You can refer below 👇 community article for detailed reference -
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
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Tuesday
and if need to new button in knowledge view (KB_view) beside ediit button on workspace,then how to add?